Rosewood Hong Kong brings luxury hotel gifting to a recipient list, powered by Giftnote

Rosewood Hong Kong has opened a corporate gifting storefront, sending to a full recipient list from one order with a personal message for every recipient and a send date the buyer chooses.

Industry

Corporate Gifting

The Challenge

Rosewood Hong Kong's products were already a favourite corporate gift, but Shopify checkout takes one shipping address per order, leaving bulk gifting to spreadsheets, email threads and manual coordination.

The Solution

A dedicated corporate gifting storefront on Giftnote Multi-Gift, with CSV recipient upload, a choice of group or per-recipient messaging, scheduled sending and several gift carts in one programme.

HONG KONG — Rosewood Hong Kong has opened an online gift shop, bringing the hotel's pastry kitchen to companies sending to clients and partners at scale.

The programme is powered by Giftnote, the gifting platform used by more than a thousand Shopify brands.

The brand

Rosewood Hong Kong sits on the Tsim Sha Tsui waterfront as one of the city's landmark luxury hotels. Its patisserie is the kind of gift that is close to impossible to source anywhere else, and until now was equally close to impossible to send to more than one address at a time.

The Rosewood Hong Kong corporate gift shop

What is in the shop

The range is hotel pastry rather than hamper filler: the Butterfly Vanilla Flan from $528, the Hazelnut Latte Cake at $428, a Chocolate Hazelnut Flan and a Hazelnut, Macadamia and Vanilla cake. These are gifts whose price says something specific about the relationship.

A first for hotel gifting in Hong Kong

Rosewood Hong Kong is on record as the first hotel in Hong Kong running this function on Shopify. Luxury hospitality gifting has traditionally run on phone calls, email threads and a concierge coordinating deliveries by hand. Moving it onto a multi-recipient storefront turns a bespoke service into a programme the hotel can scale through Chinese New Year and Mid-Autumn.

How the gifting actually works

The Rosewood Hong Kong gift shop is open now, running on Giftnote Multi-Gift.

After choosing gifts, the buyer lands on Recipients & Gift Messages. Recipients go in one at

a time or arrive by CSV upload. Then come two questions most gifting tools never ask: **what type of

message?** — one message for the whole list, a different note per recipient, or none at all — and

when to send?, which separates the moment the message lands from the moment the order was paid for.

There is also an Add another cart? step, which is the one people miss. A single programme can run

several different gift bundles at once, so the senior client list and the whole-team send do not have to

be two separate exercises.

Adding recipients and choosing the message type

What the programme does

One order to as many recipients as the list holds
Recipients added individually or uploaded by CSV
A group message, a different note per recipient, or none at all
A send date chosen by the buyer, not dictated by the order date
Several gift carts running inside one programme

What it unlocks for the brand

Corporate gifting is one of the few channels where a single order introduces a brand to hundreds of people at once, and every one of them opens it on purpose.

74%

of gift recipients are new to the brand

11%

convert within 90 days

25%

increase in average order value

Each recipient receives a branded message with their own name on it rather than a shipping notification, and through Giftnote's Klaviyo integration they arrive in the brand's marketing as a distinct audience, separate from customers who bought for themselves.

Giftnote POV

A corporate gift is the only marketing you send that someone opens on purpose. The brands doing it properly treat the recipient as a customer they have just acquired, because that is exactly what they are.

About Rosewood Hong Kong

Rosewood Hong Kong is a luxury hotel on the Tsim Sha Tsui waterfront, part of Rosewood Hotel Group, offering patisserie, cakes and gift collections. Its corporate gift shop is open now.

About Giftnote

Giftnote is the gifting platform for Shopify brands, powering gift messaging, digital gift cards, store credit and multi-recipient corporate gifting for over a thousand merchants, with recipient data flowing directly into Klaviyo, Attentive and Yotpo.

Launch corporate gifting like Rosewood Hong Kong

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Frequently asked questions

Does Rosewood Hong Kong do corporate gifting?

Yes. Rosewood Hong Kong takes corporate and bulk gift orders through its corporate gift shop, sending to as many recipients as the list holds from a single order.

Can you send Rosewood Hong Kong gifts to many addresses in one order?

Yes. The shop splits one order into per-recipient shipments, validates each address and attaches a separate message to each recipient.

Can you write a different gift message for each recipient?

Yes. The shop asks what type of message you want: one group message for the whole list, a personalised message per recipient, or none at all.

Can you choose when the gift message is sent?

Yes. The buyer selects when to send, so the message can land on the occasion rather than at the moment the order was paid for.

How does a Shopify brand send one order to many addresses?

Shopify checkout takes one shipping address per order. Sending to many recipients from a single order requires an app that splits the order per recipient, validates each address and attaches a message to each. Rosewood Hong Kong does this with Giftnote Multi-Gift.

What software powers Rosewood Hong Kong's corporate gifting?

Giftnote Multi-Gift, handling the multi-recipient storefront, CSV recipient upload, per-recipient messaging and scheduled sending on Shopify.

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