Is gifting just for Q4 or holidays?

Gifting happens daily, not just seasonally. Leading brands use it year-round for birthdays, loyalty rewards, referrals, and post-purchase surprises — a consistent growth channel, not just a seasonal one.

Do you help with setup and onboarding?

Yes. Email support@giftnote.com and the team helps you launch, optimize placement, and connect your existing tools across cart, checkout, and product pages.

How long does Giftnote take to set up?

Giftnote installs in minutes and most brands go live within a single day. The no-code widget works out of the box, with checkout embedding support for Shopify Plus merchants.

What platforms does Giftnote integrate with?

Giftnote connects with your full ecommerce stack, including Klaviyo, Attentive, Yotpo, Shopify Plus, LoyaltyLion, Rebuy, most major 3PLs, and headless storefronts.

Can I upsell gift messaging at checkout to increase margin?

Yes. Many brands offer gift messaging as a $2–$5 premium add-on to lift AOV while enhancing the customer experience.

How does Giftnote turn gift recipients into new customers?

Giftnote captures recipient emails and sends branded messages via email/SMS, funneling recipients into your CRM for welcome flows and offers — turning gifting into acquisition.

Can I use Giftnote for corporate or bulk gifting?

Yes. The Multi Gift feature lets customers send hundreds of gifts per order via CSV upload through native Shopify checkout — ideal for B2B and client gifting.

How do I track gifting performance and analytics?

An analytics dashboard shows gift order volume, AOV lift, recipient opt-ins, and conversions, so you can see how gifting drives revenue and growth.

What does Giftnote cost?

Giftnote uses a transparent, usage-based pricing model with a base monthly fee plus per-use charges — no commissions or take rates. Brands can offset costs by charging customers for premium messaging. Free trials are available.

How does the usage pricing work?

Giftnote charges a simple $1 USD per Giftnote, so you scale naturally during peak periods. Pricing is usage-based rather than a percentage of order value.

Are text and gift messages charged separately?

No. If a customer sends both a text and an email gift message, it's treated as a single Giftnote.

How does Giftnote bill me?

Billing runs through the Shopify billing system and appears as a line item on your monthly Shopify invoice — no separate invoices.