What can I use Giftnote store credit for?

Refunds and returns that keep revenue on your store, goodwill gestures and service recovery, rewards and incentives, influencer seeding, and gift-with-purchase — any moment you would otherwise reach for a discount code or a card refund.

Does store credit work with my existing Shopify setup?

Yes. Giftnote installs from the Shopify App Store with no developer required, works natively in your theme, and extends all the way into the checkout on Shopify Plus.

Can I issue store credit in bulk?

Yes. Upload a simple CSV to generate store credit for hundreds of customers at once. Every balance appears in your Giftnote dashboard the moment it is created.

Can customers check their own balance?

Yes. Add Giftnote's branded balance check widget to your storefront, where customers enter their code and see what they have left, which cuts down support tickets. Reminder emails and balance updates prompt them to spend it.

Can I brand the emails and notifications?

Absolutely. Style every message and widget with your own logo, fonts and colours, and connect Klaviyo or Attentive to automate email and SMS notifications.

The gift of happy customers

Issue store credit with Giftnote to turn refunds, goodwill and rewards into reasons to come back. Keep revenue on your store, resolve support moments in seconds, and give customers a balance they are excited to spend.

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Powering gifting for 1,000+ Shopify brands.

ISSUE AT SCALE

Issue store credit in bulk, in minutes.

ISSUE AT SCALE

Issue store credit in bulk, in minutes.

Upload a simple CSV to generate store credit for hundreds of customers at once — refunds, promotions, influencer seeding or goodwill. Every balance appears natively in your Giftnote dashboard, ready to use the moment it is created.

ONE DASHBOARD

Manage every balance from one place.

ONE DASHBOARD

Manage every balance from one place.

Store credit lives alongside your gift vouchers, messages and balances in a single dashboard. Edit, issue, delete or resend — every action is one click away, with no spreadsheets to reconcile.

More ways to issue and track credit

Send from your Shopify admin

Issue store credit or a gift card from the Shopify admin: one customer at a time, or store credit in bulk by CSV.

Reminders that get balances spent

Reminder emails and balance updates bring customers back to spend what's left.

Export and liability report

Export balances and pull a gift card liability report from Settings > Exports.

Gift cards in their currency

Gift cards issue in the currency the customer paid in, across your Shopify Markets.

Check balance, beautifully on-brand.

Give customers a branded balance-check page they can visit any time. They enter their code and instantly see what is left — styled to match your store, so even a balance check feels like part of your brand. Fewer support tickets for you, total confidence for them.

Automated. Branded. On every channel.

Store credit runs natively inside Shopify and connects to the tools you already use, so every notification looks and sounds like you.

Styled, branded notifications

Style gift messages, store-credit emails and balance widgets with your own logo, fonts and colours — a consistent experience from issue to redemption.

Connect Klaviyo and your stack

Push store-credit events into Klaviyo or Attentive for email and SMS flows — balance issued, balance reminder, balance expiring — triggered automatically.