1. General

1.1 This Privacy Policy applies to all Personal Information collected by Giftnote Online Pty Ltd ACN 655 779 829 (Giftnote). Giftnote is committed to complying with its obligations under the Privacy Act 1988 (Cth) in respect of that information. In this Privacy Policy, we explain how and why we collect your information, how we use it, and what controls you have over our use of it.

1.2 Please read this Privacy Policy carefully. Your use of any part of our Website or Services will constitute your consent to the collection, transfer, processing, storage, disclosure and other uses of your Personal Information in accordance with this Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please do not use our Website or Services.

1.3 This Privacy Policy is subject to change at our discretion. The current version will always be available on our website at https://giftnote.com/.

2. Definitions

2.1 In this Privacy Policy:

• Act means the Privacy Act 1988 (Cth)
• Giftnote, we or us means Giftnote Online Pty Ltd ACN 655 779 829 a proprietary limited company incorporated in Australia and its associated entities as appropriate
• OAIC means the Office of the Australian Information Commissioner
• Personal information means information about you which personally identifies you or may reasonably be used to personally identify you and otherwise has the meaning given to that term in the Act
• Sensitive information has the meaning given to that term in the Act
• Services means the services that are to be provided by Giftnote, including without limitation through third parties or integrated widgets, from time to time
• Website means https://giftnote.com/ or any other website from time to time from which the Services are promoted and/or delivered, including without limitation any third party websites
• you means you and anyone acting on your behalf or with your implied authority

3. Types of Personal Information we collect

3.1 We collect and hold various types of Personal Information, including:

• personal details, including your name
• contact details, including your email address, telephone number, contact details of any person that you nominate to receive our Services and any other contact details that you provide to us as part of the Services
• information necessary for or incidental to the provision of the Services including any third party merchants connected with the Services
• any other Personal Information that may be required in order to facilitate your dealings with us

4. How we collect Personal Information

4.1 We may collect Personal Information about you when:

• you access, use or otherwise interact with our Services or our Website including through third party websites connected or integrated with our Services
• a person who accesses, uses or otherwise interacts with our Services or our Website, including through third party websites connected or integrated with our Services, and provides your personal information to us for the purpose of us performing our Services at their request
• you communicate with our staff or representatives during the course of us providing you the Services
• we solicit it from, or it is provided to us by, any third party merchants connected with our provision of the Services to you
• you otherwise deal with us in the course of our business

4.2 Where we solicit Personal Information, we only collect:

• non-Sensitive Information, if it is reasonably necessary for the Services we provide
• Sensitive Information, if it is reasonably necessary for or directly related to Services we provide and you have consented to its collection, or its collection is permitted or authorised by law

5. How we store and protect Personal Information

5.1 We prioritise the security of your Personal Information whilst it is in our possession.

5.2 We may hold Personal Information in various forms, including without limitations physical documents or electronic records. Physical files are kept securely inside our access-controlled premises. Electronic files are stored securely on protected information systems and are only accessible through our secure network.

5.3 We take reasonable steps to:

• ensure that Personal Information we collect is accurate, up-to-date, complete and relevant
• ensure that Personal Information we use or disclose is accurate, up-to-date, complete and relevant, having regard to the purposes for which Personal Information is used or disclosed
• protect Personal Information from misuse, interference and loss, and from unauthorised access, modification or disclosure
• destroy or de-identify Personal Information which we no longer need for the purposes for which it was collected, except where it is necessary to retain it in order to maintain ongoing records for our clients

6. Why we collect, hold, use and disclose Personal Information

6.1 We collect, hold, use and disclose Personal Information for the following purposes:

• for the purpose(s) for which it was disclosed to or collected by us
• for secondary purposes where it would be reasonable to expect us to do so, and that secondary purpose is related (or directly related in the case of Sensitive Information) to the primary purpose for which it was collected
• for any other purposes for which you have consented from time to time

7. Overseas disclosure

7.1 It is unlikely that we will need to disclose your Personal Information to an overseas recipient or otherwise store your Personal Information overseas. If we do need to do so, this will generally be limited to third party providers of services such as website hosting, data storage, electronic communications and data analysis. Any such disclosure will be done in accordance with the Act.

8. Third party merchants

8.1 In providing the Services, it is likely that we will receive your information from third party merchants from whom you have input information on their website.

8.2 Giftnote is not responsible for such third party websites or associated resources. If you access such websites or associated resources, you do so at your own risk and we make no representations or warranties regarding third parties' privacy practices.

9. How you can access or correct Personal Information

9.1 We are committed to maintaining accurate, timely, relevant and appropriate information.

9.2 Where requested, we will provide you with a copy of the Personal Information that we hold which relates to you, provided that the request is made in accordance with the APPs (contained in the Act).

9.4 You may contact us to access your Personal Information:

• Post: '02' Suite 4, 76B Edinburgh Road, Marrickville NSW 2204
• Email: hello@giftnote.com

10. Making a complaint

10.1 Complaints about our Privacy Policy or our collection, use, disposal or destruction of your Personal Information should first be directed to us at the details set out above.

10.2 We will investigate and attempt to resolve your complaint in accordance with the Act. If you are not satisfied with the outcome of this process, then you may contact the OAIC.

11. Further information

11.1 If you require any further information or have any queries regarding our Privacy Policy, please contact us at the details set out above.

11.2 Should you wish to read more information on the Act, we recommend that you visit the website of the OAIC at www.oaic.gov.au/.