UPS
Giftnote integrates with UPS to track delivery status in real time. Once a parcel is marked as delivered, Giftnote automatically triggers the personalised gift reveal notification to the recipient.
Key Features
Delivery-timed reveals
Time the gift message and reveal to the UPS delivery moment.
Sender tracking
Keep gift senders in the loop with shipment status.
No workflow change
Add gifting on top of your current UPS shipping setup.
On-brand throughout
Consistent branding from label to gift reveal.
What you get with UPS
Delivery-timed reveals
Time the gift message and reveal to the UPS delivery moment.
Sender tracking
Keep gift senders in the loop with shipment status.
No workflow change
Add gifting on top of your current UPS shipping setup.
On-brand throughout
Consistent branding from label to gift reveal.
About UPS Integration
Connect Giftnote with UPS to align gift messaging with the physical journey of the parcel. The branded reveal can be scheduled around dispatch and delivery so recipients get the moment, not a checkout spoiler.
Senders stay updated with tracking while Giftnote holds the gift note, eGift card, or store credit until the right time.
How to Get Started
Connect UPS to Giftnote in just a few steps
Make sure UPS tracking data reaches Shopify
Fulfill the order in Shopify with a carrier name and a valid UPS tracking number. Giftnote's "On Delivery" timing option requires a valid tracking number — without one, or if the carrier isn't recognized, Giftnote can't detect delivery and a fallback notification fires after 10–12 days instead.
Map UPS as a recognized carrier in Giftnote
In the Giftnote app, go to Settings > Carriers, click Refresh to pull recent tracking data, then click Update Carrier next to any unmatched UPS entries and select UPS from the carrier list, then Save.
Enable the Shopify Delivered fallback
Toggle on "Use Shopify Delivered as fallback" in Giftnote's carrier settings and save. This fires the gift message when Shopify's own order status flips to Delivered, as a safety net for any UPS tracking gaps (e.g. missed scans during peak season).
Choose "On Delivery" as the gift-message timing option
Select On Delivery (vs. Send Now / Send Later) so the gift message is held until UPS confirms the package has been scanned as delivered, then fires automatically at that moment.
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