FedEx
Giftnote integrates with FedEx to track delivery status in real time. Once a parcel is marked as delivered, Giftnote automatically triggers the personalised gift reveal notification to the recipient.
Key Features
Delivery-timed reveals
Release the gift message and reveal around the FedEx delivery moment.
Live tracking context
Keep senders informed with tracking while the surprise stays intact for recipients.
Works with your stack
Layer gifting onto your existing FedEx shipping with no re-platforming.
Branded end to end
Every touchpoint, from dispatch to doorstep, stays in your brand.
What you get with FedEx
Delivery-timed reveals
Release the gift message and reveal around the FedEx delivery moment.
Live tracking context
Keep senders informed with tracking while the surprise stays intact for recipients.
Works with your stack
Layer gifting onto your existing FedEx shipping with no re-platforming.
Branded end to end
Every touchpoint, from dispatch to doorstep, stays in your brand.
About FedEx Integration
Pair Giftnote with FedEx so the gifting experience follows the parcel. As FedEx moves a gift toward its recipient, Giftnote can time the branded gift message and reveal to land right when it matters.
Delivery signals let you trigger the moment of surprise — the gift note, eGift card, or store credit arriving as the box does — instead of spoiling it at checkout.
How to Get Started
Connect FedEx to Giftnote in just a few steps
Pass tracking data (carrier + tracking number) to Shopify
Fulfill the order in Shopify with a carrier name and tracking number attached — via your 3PL, a tool like ShipStation, or manual entry if fulfilling by hand. Giftnote's docs state orders must include a carrier name and tracking number, and that the On Delivery feature "requires valid tracking info on the Shopify order" to check against.
Enable "Use Shopify Delivered" as a fallback
In Giftnote app > Settings > Carriers, toggle on "Use Shopify Delivered as fallback" and Save. Giftnote's docs recommend this as a backstop for when "a courier fails to report a delivery" — noted as "common with smaller carriers or API outages" — and recommend it "especially during peak season."
Ready to integrate FedEx?
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