Smile.io
Reward customers for sending gifts and let loyal members redeem points for premium gifting experiences with Smile.io.
Key Features
Reward gifting
Recognise senders and recipients around gift moments.
Grow membership
Introduce gift recipients to your loyalty program.
Repeat purchases
Turn one-time gifting into ongoing loyalty.
Seamless brand fit
Keep gifting and rewards visually consistent.
What you get with Smile.io
Reward gifting
Recognise senders and recipients around gift moments.
Grow membership
Introduce gift recipients to your loyalty program.
Repeat purchases
Turn one-time gifting into ongoing loyalty.
Seamless brand fit
Keep gifting and rewards visually consistent.
About Smile.io Integration
Connect gifting with Smile.io loyalty so gifts and rewards reinforce each other. Gift purchases and redemptions are natural moments to recognise and reward customers.
Recipients discovered through gifting are new people to welcome into your loyalty program, extending its reach.
How to Get Started
Connect Smile.io to Giftnote in just a few steps
Enable Giftnote's Shopify Flow triggers
In the Giftnote dashboard, go to Settings → Integrations, then click Configure next to the Shopify Flow section to open its settings popup. Turn on the main toggle and save (individual triggers activate automatically once used in a Shopify Flow workflow). This exposes Giftnote's Flow events, including "Order Message delivered" (fires when an order message is sent to the recipient), for use in workflows.
Create a Flow action in Smile (loyalty-app side)
In Smile Admin, go to Settings > Platform, find the Shopify Flow actions section, and click Create Flow action. Choose a trigger type (e.g. "Order paid") and fill in the Action title and Action title once completed fields, then click Create. This is the Smile-side hook the Shopify Flow workflow will call into.
Build the Shopify Flow workflow: Giftnote trigger → loyalty action
In Shopify Flow, create a workflow using Giftnote's "Order message delivered – Giftnote Gift Messages & Cards" trigger — Giftnote recommends triggering on delivery rather than creation, so cancelled orders don't earn rewards — optionally add a condition (e.g. an order total threshold), then add a loyalty-points action via your loyalty app; Smile.io is one of the loyalty apps Giftnote lists as supported for this action.
Add the required earning rule in Smile
Back in Smile Admin, go to Program > Points > Add ways to earn, select your Flow action under the Online store section, and set the points value in the Earning value card, then click Create. Smile's docs are explicit that without this earning action, customers won't receive points when the workflow runs.
Turn on the workflow
Return to Shopify Flow and click Turn on workflow to activate the automation end-to-end.
Automated giftingPaperless & brandedNew revenue streamReady to integrate Smile.io?
Get started with Giftnote and connect your tools in minutes.