Giftnote connects to Klaviyo through Klaviyo's Track API, identifying and syncing profiles for both the customer who places a gift order and the recipient who receives it. Every giftee that would normally fall into a black hole becomes a marketable contact in your list.

Eight native gift events flow into Klaviyo as triggers — covering scheduled, tracked, and delivered orders as well as gift-card vouchers and store credit. Use them to send senders order confirmations and to deliver beautifully branded gift messages, eGift cards, and redemption follow-ups to recipients the instant a gift arrives.

Because each event carries sender, recipient, product, and voucher context, you can segment audiences precisely and build retention flows that treat gift senders and gift recipients as the distinct, high-value customers they are.