Turn gift returns into exchanges, not refunds
Give gift recipients an easy way to exchange or take store credit for items that aren't quite right, so the revenue stays in your store.
A better path than a refund
Replace awkward returns with a recipient-first exchange experience.
Your returns link in the gift message
Add your returns or exchange link to the gift notification, so recipients know how to swap an item without asking the gifter.
Store credit by default
Offer store credit ahead of a refund, keeping revenue in your ecosystem instead of returning it to the gifter.
Works with Loop Returns
Giftnote integrates with Loop, so gift orders run through the returns and exchange process you already use.
Connects with your 3PL & stack
Giftnote connects with Klaviyo, Attentive, Shopify Flow, Loop and Rebuy. There's nothing to print, so it works with any 3PL or warehouse.
Keep gift revenue in your store
Turn gift returns into exchanges and store credit, so revenue stays with you instead of going back to the gifter.
Keep gift revenue in your store
Store credit by default
Gift returns become exchanges or store credit, keeping revenue in your store.
Exchanges start in the gift message
Put your returns link in the gift notification so recipients can start an exchange themselves.
Connected to your stack
Works with Klaviyo, Attentive and Loop, and with any 3PL or warehouse.
Automated giftingPaperless & brandedNew revenue streamTry it free with Gift Audit
Install Giftnote on the free Gift Audit plan to see what share of your orders are gifts, what they're worth, and the gifts you might be missing. Upgrade any time and keep your data.