Turn gift returns into exchanges, not refunds

Give gift recipients an easy way to exchange or take store credit for items that aren't quite right, keeping revenue in your store and the gifter out of the loop.

5/5 (155+) On Shopify App Store

A better path than a refund

Replace awkward returns with a private, recipient-first exchange experience.

Gift receipts

Hide prices automatically so recipients can return or exchange a gift without knowing what it cost.

Store credit by default

Offer store credit ahead of a refund, keeping revenue in your ecosystem instead of returning it to the gifter.

Private to the gifter

Recipients can exchange or return items without notifying the person who sent the gift, preserving the relationship.

Connects with your 3PL & stack

Giftnote connects with your full ecommerce stack, including Klaviyo, Attentive, Yotpo, Shopify Plus, LoyaltyLion, Rebuy, and most major 3PLs, so exchanges stay in sync with fulfilment.

RETURNS & EXCHANGES

Keep gift revenue in your store

Turn gift returns into exchanges and store credit, so revenue stays with you instead of going back to the gifter.

Keep gift revenue in your store

Store credit by default

Gift returns become exchanges or store credit, keeping revenue in your store.

Private to the gifter

Recipients exchange with a gift receipt β€” no prices shown, and no refund back to the original purchaser.

Connected to your stack

Works with Klaviyo, Attentive, Yotpo, and most major 3PLs, so exchanges stay in sync with fulfilment.