thehopefactory
- Shopify Premier Partner
- Australia & New Zealand
Australian brands who want Shopify Premier-tier delivery with local retail, carrier and tax expertise built in.
Last verified
Our verdict
The Hope Factory hold Shopify Premier Partner status — the top tier — and have been a Shopify partner since 2013, with 450+ brands delivered since 2008. The client list is a roll call of Australian retail: Jo Mercer, Robert Gordon, Wittner, Cancer Council, Patagonia. What they add beyond the tier is genuine local depth: the Australian retail calendar, Australia Post and StarTrack, GST, AUD multicurrency, and working in your timezone. They are refreshingly direct about scope — no ads, no email, no branding, just Shopify done properly — and publish both pricing and timelines up front.
Gifting signal
Premier-tier Shopify build depth with checkout extensibility, which is where gifting options are added.
Strengths
- Shopify Premier Partner — the platform's top partner tier
- 450+ brands delivered since 2008, Shopify partner since 2013
- 4.9 stars across 191 verified reviews in the Shopify partner directory
- Australian retail specialists: local carriers, GST, AUD multicurrency, EOFY and Boxing Day peaks
- Published client results including +233% revenue and +175% orders for Robert Gordon
- Pricing and timelines published openly, from $7,500 with fixed quotes after discovery
Watch out
They deliberately scope to Shopify design, build and growth — they do not run ads, email or branding. That focus is why the build quality is what it is; pair them with a lifecycle partner for the retention layer.
The details
Everything below is taken from publicly published sources.
- Founded
- 2008
Specialisms
- Development
- Design & UX
- Migration
- CRO
- Store Setup
Named clients
- Jo Mercer
- Robert Gordon
- Cancer Council
- Patagonia
- Wittner
- Axil Coffee
- Tontine
- Welcome to Country
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