Process Creative
- Global
Ambitious Australian brands where design quality is the reason customers choose you.
Last verified
Our verdict
Process describe themselves as Australia's leading Shopify agency for outstanding design, and the portfolio supports the claim — Bondi Sands, LARK, MCM House, Cygnett, Tropeaka. Thirteen years as a Shopify partner, 204 builds and more than $1B in client GMV powered to date. What stands out is that design sits at the centre rather than being applied at the end: they publish an average 24% conversion increase and 80% revenue increase six months post-launch, which is what happens when the creative work is built to convert rather than to win awards. Based in Redfern, Sydney.
Gifting signal
Design-led storefront work with a full retention stack — the gift-sending experience is a design problem first.
Strengths
- 13 years as a Shopify partner across 204 builds
- Over $1B in client GMV powered to date
- Design-led practice with recognisable AU brands: Bondi Sands, LARK, Cygnett, Tropeaka
- Publishes average post-launch results of +24% conversion and +80% revenue at six months
- Broad retention and merchandising stack: Klaviyo, Recharge, Yotpo, LoyaltyLion, Searchspring, Nosto
- Sydney studio, working in-market and in-timezone for AU brands
Watch out
Process lead with design, so they suit brands where the storefront experience is a competitive advantage worth investing in. If you want a purely functional build at the lowest price, that is not the work they do.
The details
Everything below is taken from publicly published sources.
Specialisms
- Design & UX
- Development
- CRO
- Branding
- Migration
Named clients
- Bondi Sands
- LARK
- MCM House
- Cygnett
- Tropeaka
- Ninja Kitchen
- Louise Jean
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