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ShipBob

  • Global

Shopify brands sending gifts to recipients at home and overseas who want it behind one integration.

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Our verdict

Gift recipients do not live where your warehouse is, and a second country usually means a second contract. ShipBob run Melbourne and Sydney centres inside a 50-plus centre global network, so domestic and cross-border gift orders sit behind one integration. Shopify connects alongside Klaviyo, Gorgias, Loop Returns and AfterShip, with a developer API behind them, which keeps your gifting stack talking. They publish 99.97% accuracy and 99.6% of orders shipping on time within SLA.

Gifting signal

They publish a customised unboxing experience, which is the closest thing to gifting on their site, but no gift wrapping, branded inserts or message cards are named. Ask what that customisation covers, since it is the natural place for a card.

Strengths

  • Melbourne and Sydney centres inside a 50+ centre global network
  • Shopify plus 50-plus few-click integrations and a developer API
  • B2B fulfilment via automated EDI and marketplaces
  • International shipping including DDP, to 250+ destinations
  • Published 99.97% accuracy and 99.6% on-time within SLA
  • Named brands include Our Place, Chamberlain Coffee and PetLab Co.

Watch out

Ask what their customised unboxing covers, since that is where a card or a wrap would sit. Confirm who carries your Australian orders and which tracking events return, so recipient notifications fire correctly. Ask for Australian delivery-time data when you set Q4 cut-offs, since their headline figures are network-wide.

The details

Everything below is taken from publicly published sources.

Services

  • Pick & Pack
  • Returns Processing
  • B2B / Wholesale
  • Freight & Customs

Warehouses

  • Melbourne, Australia
  • Sydney, Australia

Platform integrations

  • Shopify
  • NetSuite
  • Amazon
  • TikTok Shop
  • WooCommerce
  • BigCommerce
  • Squarespace
  • Wix
  • Klaviyo
  • Gorgias
  • Loop Returns
  • AfterShip

Named clients

  • Our Place
  • Bloom Nutrition
  • Chamberlain Coffee
  • PetLab Co.
  • Dossier
  • 100 Thieves
Automated gifting
Paperless & branded
New revenue stream

Gifting through a 3PL?

Giftnote delivers the note when the parcel lands. Free for 30 days.

FIND IT ON THEShopify App Store