Your questions answered...
Below are the questions we get asked the most about Giftnote. If you can’t find the answer you're looking for, feel free to contact us and we will be in touch!
Frequently asked questions
GIftnote is integrated with over 600 international shipping carriers, meaning we most likely also work with your shipping partner of choice. Giftnote detects the carrier and tracking number attached to an order and actively tracks when the parcel status is updated to “delivered” or “picked up”. This change in status triggers Giftnote to automatically send the gift messages via text and email.
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